7 guides

Accounts and sign-in

Signing in with a password or a one-time code, resetting a password and getting back into an account.

Sign in to ClubWorks with your password or a one-time codeSign in on your club’s website with your email and password, or use a one-time code sent to your email. Start with your email address, then follow the instructions for the screen you see.5 steps4 min readFor members and staff
Claim your membership with a member numberUse your member number to add your own email address to an existing membership when the club has no usable email for you. This connects your sign-in to your membership; it does not join the club, activate a membership, pay dues, or restore door access.6 steps5 min readFor members
Reset a forgotten passwordReset your own ClubWorks password through your club’s website when you can’t remember it. You’ll request an email link, choose a new password and return to your account.7 steps5 min readFor members and staff recovering their own account
Recover when a sign-in email does not arriveIf your ClubWorks sign-in code has not arrived, check the address, look for the message, then request another code when the resend button is available. These checks help you continue member or staff sign-in on your club’s website.8 steps5 min readFor members and staff
Sign out on a shared deviceSign out of ClubWorks before leaving a shared computer so the next person cannot use your account. Wait for sign-out to finish, including any retry message.4 steps4 min readFor members and staff
Resolve a membership that is missing after sign-inIf you can sign in but see Let's connect your membership, your account is not connected to a member record at this club. Use your existing membership details to connect it and return to the member portal.6 steps5 min readFor members
Set or update a backup passwordSet a backup password for your ClubWorks account so you can use a password to sign in. This changes your account password; your club membership and your social sign-in provider are separate.3 steps2 min readFor members and staff

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Accounts and sign-inAccounts and sign-in

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Accounts and sign-inAccounts and sign-in

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Accounts and sign-in

Accounts and sign-in